Terms and Conditions
These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.
dragon-gscale is a trading name of dragon-gscale Limited, a private limited company registered in England and Wales under Company Registration Number 5626175.
In respect of any order you will have the opportunity to check and correct any input errors in your order up until you click the submit order button. Any details given by you will be for the sole use of dragon-gscale Limited and will NOT be disclosed to any third party. We do not send random marketing emails to personal email addresses (spam).
If any item(s) ordered is/are out of stock, we will endeavour to obtain from our Supplier within an acceptable timescale. You will be advised of the situation and any item(s) unavailable with our Supplier(s) will be placed on back order subject to your approval. You may of course request an immediate refund should any item ordered be unavailable to suit your timescale. Where price should change between order/reservation date and date of delivery you will be asked to pay the new price concerned. Orders to be paid for by cheque will only be confirmed on receipt of said cheque and dispatch will take place following clearance (4 working days). Cheques must be received within 72 hours of placing an order. Where service item orders are concerned it is understood that the order is placed on your behalf directly with the manufacturer - The contract of purchase is binding at the time of order unless cancelled by us.
Due to the labour intensive nature of fitting digital decoders WE DO NOT OPERATE A DECODER FITTING SERVICE.
Cookies are used on this shopping site to keep track of the contents of your shopping cart and during checkout stage. You can turn off cookies by going to 'Tools/Internet Options/Privacy' and selecting to block cookies. By blocking cookies you will be unable to place orders or benefit from other features that may use cookies.
We try very hard to ensure your order arrives in pristine condition but it is inevitable that some damage may occur at some time. Such items can be returned for full refund or exchange within 14 days of receipt and also applies to any faulty item received. Items are returned at your own expense unless agreed otherwise.It is your responsibilty to check the goods on delivery. You may be required to submit your original invoice for any warranty claim. Faulty LGB Items should be returned directly to the appropriate Service Centre in the United Kingdom, their address and contact details will be supplied on request, and all returns are at your own expense. You get the manufacturer's warranty in respect of all the goods we sell. We do not provide any warranties ourselves and we exclude any warranties express or implied by statute, common law or of any other kind.
IMPORTANT: POWER SUPPLY: For safety and reliability, operation of LGB locomotives and accessories should be via LGB power supplies (transformers, power-packs, controls) only. The use of non-LGB power supplies will VOID your warranty.
Massoth electronics are compatible with LGB and their use is accepted by Ernst Paul Lehmann Patentwerk.
dragon-gscale Limited cannot be held responsible for any ommissions/translations made by the Manufacturer to their instruction manuals.
Please note that orders accepted from UK residents can only be despatched to addresses within the UK.
V.A.T. IS chargeable (currently 17.5%) and INCLUDED in the total price of your order. Any order placed and for shipment outside of the EEC and for permanent export will be charged net of any V.A.T. (Subject to the terms and conditions of H.M. Customs and Excise).
From time to time we may offer discounts on some or all of the products we offer. This may be as a special offer or via membership to certain Forums and/or societies. Any discount offered is at our discretion and may be used once only per order. Any discount taken through purchasing of gift vouchers cannot be used again on their redemption.
Most orders are delivered by courier but a postal service may be used depending on the value and/or size of the order. Proof of posting and/or consignment note details will be made available in the event of non-delivery or receipt of part delivery. dragon-gscale cannot be held responsible after items have been sent except in the event of damaged/faulty items where at our discretion a replacement, repair or refund may be made. In the event that an order contains in part any number of unreleased items and you require immediate despatch of current items you may be required to pay an additional amount of postage. Any request for next day delivery service resulting in weekend delivery will carry an additional charge.
dragon-gscale conforms to the requirements of the Data Protection Act, 1998.
For full details on our terms and conditions please contact us.
« Back
|
|
|
